I’m a member to Google’s Webmaster Help Central, the only place us webmasters can go to get insight and help about our websites. Sadly, nobody from Google is in there giving advice or helping. While John Mu is in there from time to time, and yes even Matt Cutts twice a year, the majority of helpers are down right horrible. There needs to be some sort of cleansing because the rudeness and short tempers are flaring up in just about every other post.
Don’t get me wrong though, I’m guilty of being not-so-nice from time to time as well on the forums. I understand that seeing lousy websites with webmasters who think they should be in the top 10 might get on your nerves. However, there are a lot of good people asking questions and getting really nasty responses.
The top “helpers” on there as well all seem to be uber nerds who most likely have no had any enterprise or even mid level SEO experience.